Contact Us (Mainland China)

If you use ShrimpSend through the Mainland China service cluster, you can contact us through the following channels.

Email

cmlanche@qq.com

Community and instant contact

• Developer WeChat: cmlanche
• QQ group: 878164446

Scope

These contact channels apply to users connected to Mainland China service nodes, for example:

• api.xiachuan.net
• ws.xiachuan.net

What to include

To help us diagnose issues faster, include:

1. Platform: iOS, Android, Windows, macOS, Web, or HarmonyOS.
2. Network: same LAN, cross-network, corporate network, or mobile network.
3. Whether you use custom S3.
4. Error time and approximate reproduction steps.
5. For file transfer issues, file size and transfer mode.

Legal and privacy requests

For privacy policy, terms, account deletion, or data-related requests, use the subject line "ShrimpSend legal/privacy request".

Operator

Beijing Mingman Information Technology Co., Ltd.